Growth & Liveability Delivery Team Leader

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City West WaterMore Jobs from this Company

Disciplines: Chemical Engineering, Environmental Engineering, Maintenance

Remuneration: $ per annum

Location: Footscray

Type: Full Time

Posted: 27/06/2019

  • Leadership in a collaborative, high-energy team environment
  • Access to flexible working arrangements
  • Show case your stakeholder management skills

The organisation

Based in Melbourne’s CBD fringe, City West Water provides world-class clean drinking water and sewerage services to over one million customers and 40,000 businesses in Melbourne’s CBD and the growing western suburbs. 

We are proud to serve the city that has been awarded world’s most liveable time and time again, and are working hard to support our customers through the challenges of population growth and a changing climate.

We are creating an organisation that is as vibrant and diverse as the community we serve, as we recognise that our people are our greatest asset.

The opportunity

Reporting to the Urban Development Manager, the position provides exceptional services to the land development industry across City West Water’s operating area. The role leads a team who ensures development is well planned and appropriately funded across the western growth areas, and that opportunities for further community benefit, such as integrated water management and liveability collaboration are identified.

The role plays a pivotal part in ensuring enquiries and applications from the land development industry are responded to efficiently and effectively. With a customer-first approach, the role ensures applications and developments are consistent with City West Water’s safety, asset management, financial and regulatory requirements.

As part of the Urban Development Leadership Team, the position supports the Urban Development Manager to drive a culture that places customers first, focuses on high performance develops our people, and is a leader across the Group as we transform City West Water’s services from asset centric to customer centric.

This is a great opportunity to influence City West Water’s relationships with the development industry and facilitate the delivery of liveable communities and services for the city and the west through constructive engagement and services with consultants and developers.

The focus of the role is on team leadership and development. We are seeking a passionate people leader. You will be supported with technical expertise from within the team. This is an exciting opportunity for an energetic, driven and proven performer.

What you bring to the role

  • Demonstrated ability to lead and develop teams and people
  • Exceptional interpersonal skills including the ability to effectively negotiate with stakeholders at all levels
  • Proven ability to lead, develop and implement continuous improvements, including new processes, customer services and systems
  • Excellent communication skills (both written and verbal)
  • Ability to develop and maintain relationships with internal and external stakeholders
  • Strong customer service ethos
  • Demonstrated ability to plan ahead and co-ordinate work and resources of both complex and regular nature.

Whilst not essential, experience in the development and use of performance indicators for reporting and monitoring the business groups efficiency and effectiveness together with knowledge of City West Water’s Land Development Quality Assurance System would be highly advantageous.

What we offer in return:

  • An attractive and competitive remuneration package 
  • Flexible working arrangements, including Work Life Balance and leave options
  • A focus on wellbeing (health insurance, flu vaccinations, skin checks)
  • Access to an Employee Assistance Program
  • Salary Continuance and Life Insurance
  • Commuter Club-discounted Myki
  • Access to LinkedIn Learning.

We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity at City West Water increases the effectiveness of teams and our capacity for innovation. We welcome applications from Indigenous people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

If you have any support or access requirements, we encourage you to advise us at the time of the application so we can assist you through the recruitment process.

For a position description click here. You can watch our careers video to find out why City West Water is a great place to work.

Although applications for this role close at 11.59pm on 1 July 2019, you are encouraged to apply earlier as shortlisting will commence during the application process.

Applicants must be eligible to work in Australia and have a satisfactory police check.

We exist for our customers and to benefit our community.

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