Change Management
InterAction courses are packed with practical lessons and simulation that were developed in Australia - so yes you will be listening to Australian voices! Now you can access the same self-paced learning InterAction has been delivering to Corporate and Government organisations across the world for 25 years.
You can also start by completing an optional pre-test which identifies any skills gaps you may have, and then recommends the most appropriate modules that you need to concentrate on to round off your knowledge. You will be directed to the specific topics that will supplement your existing knowledge.
Audience:
This course is designed to support individuals who wish to attain a professional and more comprehensive understanding of the subject matter, and apply the skills learned to their professional environment as well as in every-day life.
Delivery Method
Language Options
Total Learning Time
Learn To:
Change Fundamentals- Introduction
- What is Change Management?
- Why Invest in Change Management?
- Required Management Skills
- Decision Making
- Coalition Building
- Achieving Action
- Maintaining Momentum and Effort
- Risk
- Planning and Evolution
- Timescales
- Change Roles
- Sponsors
- Agents
- Advocates
- Targets
- Transition Team
- Change Principles
- Change Skills
- Influence and Negotiation Skills
- Analytical Skills
- People Skills
- System Skills
- System Skills - Feasibility Statement
- System Skills - Organisation Problem Statement
- Business Skills
- Change Management as Problem Solving
- Change as a How Problem
- Change as a What Problem
- Change as a Why Problem
- The Change Process
- The Ending State
- The Transition State
- The Future State
Change Process- Managing Transition
- External Analysis
- Economic Changes
- Industry Changes
- Technological Changes
- Social Changes
- Legal and Legislative Changes
- Eco-environmental Changes
- Internal Analysis - factors for success
- Internal Analysis - resource audit
- Change Management Steps
- Choosing the Target
- Getting the Green Light
- Planning the Change Strategy
- The Transition Team
- Initiating Action
- Unfreezing
- Moving
- Refreezing
- Consolidating the Learning
- Moving to the Next Cycle
Overcoming Resistance- Introduction
- Change and Culture
- Observable Behaviours
- Leaders
- Pretenders
- Dissenters
- Coping Cycle
- Denial and Defence
- Discarding
- Adaptation
- Internalisation
- Organisational Responses to Change
- Upper Management
- Middle Management
- Employees / Workers / Associates
- Managing Change
- Democracy
- Collaboration
- Participation / Intervention
- Direction
- Coercion
- Perceptions of the change programme
- Reversible
- Divisible
- Concrete
- Familiar
- Congruent
- Sexy
- Selfless
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